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This policy explains exactly what personal data xking ph collects from your account, how we use it, and what choices you have over it. Availability of our services depends on local law and eligible regions in the Philippines.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is Maya, InstaPay, or Bank Transfer. We also collect data generated by your activity on the platform: session logs, device identifiers, and transaction records linked to your wallet. This data is used to operate your account, process fund movements, and respond to any support queries you raise. We do not sell your personal information to third parties for their own marketing purposes. Where we share data with service partners — for example, payment processors that handle Maya or InstaPay transactions — those partners are bound by data-handling agreements that restrict how they use your information. We retain account records for as long as your account remains active and for a period thereafter as required by applicable law in the Philippines. You may request a copy of the data we hold about you at any time through the support channels listed further down this page. Any updates to this policy are posted here, and continued use of your account after a posted update constitutes your acknowledgement of the revised terms.
Transaction data from Maya deposits and withdrawals is processed by our payment partner and retained in your account ledger.
InstaPay transfer records are tied to your account wallet and are available for your review in the transaction history section.
Bank Transfer records, including reference numbers and amounts, are logged against your account and accessible after login.
Our privacy policy applies to data collected and processed by xking ph directly. It does not govern the practices of third-party websites you may reach through links on our pages, or the independent data policies of payment networks like Maya or InstaPay. Understanding the boundaries helps you know exactly who is responsible for which part of your data.
Data collected when you log in, update your profile, or change your account password falls fully within this policy. We control and are responsible for that information.
Fund movements processed through Maya, InstaPay or Bank Transfer involve a third-party payment processor. Their own privacy terms apply to the portion of data they handle on their infrastructure.
Your browsing behaviour on our pages — which game categories you open, how long you stay on a section — is collected by us and covered under this policy for session analytics only.
External links, embedded widgets from studios, or referral paths leaving xking ph are not covered here. Check the privacy terms of any external destination you visit from our site.
You have concrete choices over the personal data we hold. After logging in, your account dashboard shows the profile details we have on record — name, contact number, and linked payment method. You can edit most of these directly from the account settings page. If a field cannot be changed through the interface, raise a correction request through our support channel and we will process it. You can also ask us to confirm what data we hold about you by submitting a data access request via email. For accounts that are no longer active, you may request deletion of personal information not required to be retained by applicable law — submit that request through the contact paths listed in the support section below. We aim to acknowledge all data requests within a reasonable period and will follow up with the outcome. Where a request involves payment records tied to Maya, InstaPay, or Bank Transfer, retention may be subject to financial record requirements under Philippine law.
Log in and open the account settings page to see the personal data currently on file. Transaction history is in a separate ledger tab.
Update editable fields directly in account settings. For fields locked to editing, contact support with the correction details and your registered account email.
Email our privacy contact address with your account details and the specific request — access, correction or deletion — and we will confirm receipt and next steps.
If any part of this policy is unclear as it applies to your account, reach our support team through live chat or the email address shown in the contact section below.
For any question about how your data is handled — whether that is a correction request, a data access query, or a concern about a specific transaction record — these are the direct paths to our team. Have your registered account email ready when you get in touch, as it helps us locate your records faster.
Open the chat icon from any page while logged in. Describe your privacy question and our team will confirm what information we hold and what action we can take.
Send your data request or policy question to our support email address shown in your account dashboard. Include your registered email and the nature of your request for faster handling.
Your account dashboard after login shows current profile data, transaction history and the contact options available to you. Start there before raising a formal request.
We apply technical and organisational measures to protect the personal data your account holds. Connections to xking ph use encrypted transport so data in transit between your device and our servers is not readable by third parties. Account access is protected by the credentials you set; we do not store passwords in plain text. Cookie use on our site is limited to session management and analytics — we do not use cookies to build a profile shared with advertising networks. If you want to know which cookies are active, your browser's developer tools show them at any time. Data retention follows the schedule set out in the policy details section above; records are not kept beyond what is necessary for account operation and legal compliance.
All data moving between your device and xking ph travels over an encrypted connection. This applies whether you are on mobile or desktop, and whether your payment method is Maya, InstaPay or Bank Transfer.
We use cookies for session continuity and aggregate analytics only. We do not pass cookie data to advertising partners. Your browser settings let you clear or restrict cookies at any point.
Your login credentials are stored using one-way hashing. We never ask for your password through chat or email. If you suspect unauthorised access, change your password immediately from the account settings page.
Personal data is retained while your account is active and for the minimum period required by applicable law. Requests for earlier deletion of non-mandatory records can be submitted through support.
These are the privacy questions we hear most often from account holders in the Philippines. If your question is not covered here, reach our support team through live chat or email.
We collect the name, contact details and payment method information you submit during registration. Once your account is active, we also log session activity, device identifiers and transaction records linked to your Maya, InstaPay or Bank Transfer movements.
Yes. After logging in, your account dashboard shows your current profile data and transaction history. For a complete data access request covering all records we hold, submit your request by email to our support team with your registered account address.
Most profile fields are editable directly in account settings after login. If a field is locked, contact our support team through live chat or email with the correct details and your account email. We will process the correction and confirm the update.
We share data only with service partners necessary to operate your account — such as payment processors for Maya, InstaPay and Bank Transfer transactions. Those partners are restricted by data-handling agreements and cannot use your information for independent marketing.
We retain account data while your account is active and for a minimum period after closure as required by applicable Philippine law — particularly for financial records tied to fund movements. Non-mandatory data can be requested for earlier deletion through our support channel.
Inactive account data is retained for the period required by law. You may submit a deletion request for personal information not subject to mandatory retention. Contact our support team by email with your account details and the specific records you are asking us to remove.